FAQs – Ricekraft

1. Are there any shipping charges?
We offer FREE Shipping on all orders all over India.

2. Do you offer Cash on Delivery?
Yes, we offer Cash-On-Delivery at no additional charge.

3. How can I get in touch with Ricekraft?
You can email us at care@ricekraft.com or call us at (+91) 8448340849.

4. How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation email. It will include your order number and the estimated time of delivery.

5. Can I modify my order after placing it?
Unfortunately, you cannot add new products to the order after the order is placed, but you can always place a new order for the desired products.

6. How can I track my order?

You will receive a mail with shipment details once your order is dispatched. It will include the shipment number/AWB and the courier company's name. You can track your order at their website, or you can also write to us at care@ricekraft.com.

7. How long does it take for the order to arrive?

We ship the products within 2 working days of receiving the order. You can expect your shipment to arrive within 3-7 working days of placing the order. Please expect additional time for remote areas and unexpected weather conditions.

8. Can you expedite my product on priority?

If you want us to expedite your order, give us a call at customer support. We will check with our logistics partner and provide you with an update.
Please Note - This is only applicable for prepaid orders.